Privacy Policy

Last updated: October 2026

This policy explains what Lossseries Mold Help ("we", "us") does with information when you visit lossseries.garden, call the phone number on this website, or send us a form. It is a general template, not legal advice.

What We Gather From You

When you fill out a form or call, you may give us your name, phone number, email address, location, and a short description of the mold problem in your home.

The website also records some details on its own. These can include your IP address, browser and device type, the pages you view, and the date and time of your visit. Calls to the number on this website may be tracked and, in some cases, recorded. This is done for quality and billing.

Why We Use It

We use the information to:

• Match you with an independent mold inspection or remediation provider that serves your area
• Pass your request details to that provider so they can reach you
• Reply to your questions and messages
• See how this website and our phone lines are being used
• Make the website and service better
• Meet legal duties and stop fraud or misuse

We do not ask for medical information. Please leave it out of forms and messages.

Who Receives It

Lossseries Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners, so they can get in touch about your request. These are separate businesses. Each has its own privacy practices.

We may also share information with companies that help run this website and our phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This website may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. Blocking them may change how parts of the site work.

Your Rights and Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@lossseries.garden. We may ask you to confirm who you are before we act.

Security and How Long We Keep Data

We use reasonable safeguards to protect your information. No method of storing or sending data is fully secure, though. We keep information only as long as the purposes above require, or as the law requires.

Children

This website is not intended for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Contact

Questions about this policy? Email contact@lossseries.garden.